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Policies · The fine print
Jade River Resort

The fine print,
without the fog.

Cancellation, payment, check-in and identification. Short, specific, and the same for everyone. If anything is unclear, call the resort before you book.

Defoy Hotels

Cancellation

01
  • 15 or more days before arrival — full refund.
  • 15 to 10 days before arrival — 50% retention charge.
  • Within 10 days of arrival — 100% retention charge.

Check-in & check-out

02
  • Check-in from 2:00 PM.
  • Check-out by 12:00 noon.
  • Early check-in and late check-out are subject to availability.

Payment

03
  • A minimum 50% advance is required to confirm a booking.
  • The balance is payable at the property.
  • Rates are confirmed at the time of booking.

Identification

04
  • A valid government photo ID is required at check-in.
  • Foreign nationals must present a passport and visa.
  • PAN cards are not accepted as address or ID proof.

This page reflects the reservation and stay policy supplied by Defoy Hotels & Resorts. The complete policy document is provided with your booking confirmation. For policy questions, GST, or invoices email jaderiverresort@defoy.in. For direct stay enquiries, contact the resort on +91 9541898820.

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