Policies · The fine print
Jade River ResortThe fine print,
without the fog.
Cancellation, payment, check-in and identification. Short, specific, and the same for everyone. If anything is unclear, call the resort before you book.
Policy queries
jaderiverresort@defoy.inCancellation
01- 15 or more days before arrival — full refund.
- 15 to 10 days before arrival — 50% retention charge.
- Within 10 days of arrival — 100% retention charge.
Check-in & check-out
02- Check-in from 2:00 PM.
- Check-out by 12:00 noon.
- Early check-in and late check-out are subject to availability.
Payment
03- A minimum 50% advance is required to confirm a booking.
- The balance is payable at the property.
- Rates are confirmed at the time of booking.
Identification
04- A valid government photo ID is required at check-in.
- Foreign nationals must present a passport and visa.
- PAN cards are not accepted as address or ID proof.
This page reflects the reservation and stay policy supplied by Defoy Hotels & Resorts. The complete policy document is provided with your booking confirmation. For policy questions, GST, or invoices email jaderiverresort@defoy.in. For direct stay enquiries, contact the resort on +91 9541898820.